Privacy Policy

Gutter Cleaners Uxbridge ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect when you use our website or request a quote, why we collect it, and how we use it.

Information We Collect

When you submit a quote request through our website, we collect:

• Name
• Phone number
• Email address (optional)
• Property address and postcode
• Details about the service you're enquiring about
• Any additional message you provide

We also collect standard technical information automatically, such as your IP address and browser type, to help us secure our website and understand how it's used.

How We Use Your Information

We use the information you provide to:

• Respond to your quote request and arrange a survey or service
• Communicate with you about your enquiry or booking
• Improve our website and services
• Comply with our legal obligations

We do not sell your personal data to third parties.

Data Storage & Security

Quote request data is stored securely using Cloudflare's infrastructure. We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

Analytics

We use Google Analytics to understand how visitors use our site. This may involve cookies that collect anonymised usage data. You can opt out of Google Analytics tracking using your browser settings or available opt-out browser extensions.

Your Rights

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data

To exercise any of these rights, please contact us.

Data Retention

We retain quote request data only as long as necessary to respond to your enquiry and meet our legal and accounting obligations, after which it is securely deleted.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch.